Spares and repairs
Keeping systems running
To support the ongoing running of your system, we ensure spare parts are readily available, or, in the case of older products, an upgrade solution is in place.
To help with the day-to-day running of your systems, we can take payment by credit card to facilitate the immediate despatch of goods and services. As a UK manufacturer, we aim to despatch replacement items within 2 working days, subject to availability.
When items need to be returned to us for repair, we’ll advise and keep you updated on the repair feasibility, cost and timescales.
For the health and safety of our engineers, we ask that all items returned to us are accompanied by a Certificate of Decontamination. Please see 'Downloads' below.
Clients who sign up to service support agreements may benefit from preferential rates for spares.
Contact our UK spares & repairs team for more information
Contact our overseas spares & repairs team for more information
N.B. Delivery charges apply
To help with the day-to-day running of your systems, we can take payment by credit card to facilitate the immediate despatch of goods and services. As a UK manufacturer, we aim to despatch replacement items within 2 working days, subject to availability.
When items need to be returned to us for repair, we’ll advise and keep you updated on the repair feasibility, cost and timescales.
For the health and safety of our engineers, we ask that all items returned to us are accompanied by a Certificate of Decontamination. Please see 'Downloads' below.
Clients who sign up to service support agreements may benefit from preferential rates for spares.
Contact our UK spares & repairs team for more information
01902 891 056
[email protected]Contact our overseas spares & repairs team for more information
+44 (0) 1902 891 627
[email protected]N.B. Delivery charges apply