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Spares and repairs

Spares and repairs

Keeping systems running
To support the ongoing running of your system, we ensure spare parts are readily available, or, in the case of older products, an upgrade solution is in place.

To help with the day-to-day running of your systems, we can take payment by credit card to facilitate the immediate despatch of goods and services. As a UK manufacturer, we aim to despatch replacement items within 2 working days, subject to availability.

When items need to be returned to us for repair, we’ll advise and keep you updated on the repair feasibility, cost and timescales.

For the health and safety of our engineers, we ask that all items returned to us are accompanied by a Certificate of Decontamination. Please see 'Downloads' below.

Clients who sign up to service support agreements may benefit from preferential rates for spares.

Contact our UK spares & repairs team for more information

01902 891 056

[email protected]

Contact our overseas spares & repairs team for more information

+44 (0) 1902 891 627

[email protected]

N.B. Delivery charges apply

DOWNLOADS
Guide to Toilet Call Units
Guide to Toilet Call Units
Guide to Hand Unit Exchange
Guide to Hand Unit Exchange
Declaration of Decontamination Certificate
Declaration of Decontamination Certificate
Fire Alarm Detector Disposal Guide
Fire Alarm Detector Disposal Guide
Guide to Recommended Spares for Aspire SmartSync®
Guide to Recommended Spares for Aspire SmartSync®