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Nurse Call Systems UK

Nurse Call Systems

Traditionally, nurse call systems functioned as alarms that allowed a patient to call for help via a handset, but today’s advanced nurse call solutions need to be able to offer much more
Nurse call systems from SSG can provide information and facilitate efficient communication between staff, patients and systems that can enable patient care, improve clinical workflow and enhance staff wellbeing.

We offer both HTM compliant wired and wireless nurse call systems to meet our customers’ needs.

Which Nurse Call System is right for you?

Every ward or department has different needs

Streamline your decision-making
process with our self-checklist of 11
yes or no questions.

By completing the checklist, we’ll provide a
recommendation for your ward or department’s
unique requirements, helping you choose the ideal
system that aligns with your needs.

Start now and make an
informed decision with confidence.

Start

The speech feature allows patients to directly communicate
with staff through the nurse call system, enhancing the level
of care and responsiveness.

Advanced features come from connecting to third-party
devices and additional software.

1

Do you need two-way speech or other advanced features?

The speech feature allows patients to directly communicate
with staff through the nurse call system, enhancing the level
of care and responsiveness.

Advanced features come from connecting to third-party
devices and additional software.

Reset

Considering the longevity of a system is crucial not
only from a financial perspective but also to minimise
system disruptions.

2

Do you want a system that lasts 5+ years without changing?

Considering the longevity of a system is crucial not
only from a financial perspective but also to minimise
system disruptions.

Reset

It is essential to consider if your hospital has the
necessary resources and expertise to handle routine
maintenance tasks for the nurse call system, including
replacing batteries.

3

Will you be able to carry out maintenance for the nurse call system, including battery management?

It is essential to consider if your hospital has the
necessary resources and expertise to handle routine
maintenance tasks for the nurse call system, including
replacing batteries.

Reset

A sustainable nurse call system can contribute to
reducing energy consumption, minimising waste, and
supporting your ward or department’s environmental goals.

4

Is sustainability important to you?

A sustainable nurse call system can contribute to
reducing energy consumption, minimising waste, and
supporting your ward or department’s environmental goals.

Reset

This can include factors like the building being a
listed historical structure, the presence of asbestos,
or requiring permission from the building owner.

5

Are there building limitations for cable installation?

This can include factors like the building being a
listed historical structure, the presence of asbestos,
or requiring permission from the building owner.

Reset

Before deciding on a system, it is important to consider
if your hospital operates under a PFI funding model, as
it may affect procurement processes or contractual obligations.

6

Is your hospital part of a Private Finance Initiative (PFI)?

Before deciding on a system, it is important to consider
if your hospital operates under a PFI funding model, as
it may affect procurement processes or contractual obligations.

Reset

The main gateway is the central device that controls
the nurse call system. Placing it centrally ensures good
signal strength for all peripheral components in the system,
such as staff & patient panels, room status lights
and patient hand units.

7

Can the main gateway be placed centrally in the ward or department for strong signal coverage of peripheral components (e.g. panels)?

The main gateway is the central device that controls
the nurse call system. Placing it centrally ensures good
signal strength for all peripheral components in the system,
such as staff & patient panels, room status lights
and patient hand units.

Reset

Examples of equipment that may cause interference include
medical monitoring devices, wireless communication systems,
or nearby electrical equipment which uses radiofrequency.

8

Are there any other devices in the ward or department that might disrupt the nurse call system now or in the future?

Examples of equipment that may cause interference include
medical monitoring devices, wireless communication systems,
or nearby electrical equipment which uses radiofrequency.

Reset

Will you need to expand the bed capacity and nurse call systems
on-demand to handle surges in patient numbers during
winter months or situations like the COVID-19 pandemic?

9

Do you require flexibility to add beds and nurse call systems as needed, similar to the pandemic situation?

Will you need to expand the bed capacity and nurse call systems
on-demand to handle surges in patient numbers during
winter months or situations like the COVID-19 pandemic?

Reset

A temporary or backup nurse call system can serve as a reliable
alternative while maintenance activities are being carried out
on your main system, minimising disruptions, and maintaining a
consistent level of service.

10

Are you looking for a temporary system or a backup system during the maintenance of your current nurse call system?

A temporary or backup nurse call system can serve as a reliable
alternative while maintenance activities are being carried out
on your main system, minimising disruptions, and maintaining a
consistent level of service.

Reset

Wireless nurse call systems can be affected by the
presence of radiofrequency signals emitted by nearby
Radiology or Nuclear Medicine equipment, which can lead
to interference or potential blockage.

11

Will the nurse call system be installed near Radiology and Nuclear Medicine related areas?

Wireless nurse call systems can be affected by the
presence of radiofrequency signals emitted by nearby
Radiology or Nuclear Medicine equipment, which can lead
to interference or potential blockage.

Reset
wired nurse call system
ULTIMA - Adding the V to IP

Ultima, our wired, fully end-to-end IP solution offers several benefits over traditional wired systems:

Versatile Versatile
Ultima has been designed so that each bedhead unit integrates directly with the industry standard LAN, allowing the system to flex and scale with the changing needs of the hospital.
Vendor Agnostic Vendor Agnostic
Ultima is fully interoperable and can be integrated with any IP-capable device or platform.
Cost effective Value for Money
Integration does not require proprietary components, so whole life cost is lower than traditional wired systems.
Voice Enabled Voice Enabled
Elite speech communication is delivered through industry standard, SIP controlled, Voice over Internet Protocol (VoIP) to effectively connect patients and staff.
Viable Viable
The unique design and adaptability of Ultima allows facilitation of long-term sustainability strategies.
Validated Validated
Ultima complies with all Nurse Call, LAN/IP and Safety standards offering peace of mind.
DOWNLOADS
Ultima VIP Brochure
Ultima VIP Brochure
CASE STUDIES
North Lantau Hospital
Musgrove Park Hospital
The Shifting Role of Nurse Call Solutions During COVID-19 Pandemic
wireless nurse call system
Aspire® - Flexibility without compromise

Aspire SmartSync® is our wireless nurse call solution, ideal for situations where a wired system cannot be installed, is not appropriate, or where a temporary solution is required.

Aspire shares the same platform as our wired systems and can be seamlessly integrated to create enterprise-wide communication across wards.

The system is simple to install and scalable, offering a number of benefits:

Validated Versatile
Fully HTM compliant with battery-powered overdoor and follow lights, offering regulatory requirements of a wired system in a wireless form.
Simple Simple
Simple to install, scale and adapt.
Efficient Efficient
Designed to preserve battery life to minimise battery replacements.
Continual-checks Continual checks
Continual system health checks to rapidly identify issues.
Configuration Configuration
System configuration back up via SD card for easy transference to new units, minimising disruption.
Inter operable Interoperable
Interoperable with both SSG and third-party devices.
DOWNLOADS
Aspire Smart Sync