Digital Nurse Call Systems
Many hospitals are still operating Nurse Call systems that were never designed to meet today’s digital demands. However, we deliver a reliable, compliant foundation with the capability to improve Safety, Efficiency, Experience, and System Management, at a digital transformation pace that works for your organisation.
Meeting the expectations of hospital 2.0
Hospital 2.0 sets out the NHS vision for the next generation of digitally mature hospitals, where communication systems, clinical infrastructure, and patient data work together through seamless integration.
With single patient rooms central to that vision, closing the visibility gap in patient care is more important than ever, and silent wards become a clinical priority. Our Digital Nurse Call Ecosystem is designed to meet those expectations, with a reliable Nurse Call foundation and the digital capability to grow across safety, experience, and efficiency as hospitals transform.
4 Key Principles
01
Transformational patient care
Driving transformation to provide and excellent, safe and digitally enabled experience for patients visitors and staff.
02
Hospitals for now and the future
Hospitals that are adaptable and resilient to change, that transform national standards and leave a sustainable legacy.
03
Optimised healthcare structure
The right estate, the right layout, enabling people to be in the right place, supported by intelligent digital systems.
04
Built efficiently: operated and maintained to last
Using innovation and technology to leverage scale, and drive efficiency and value for money and ensure maximum durability for the future.
Designed for the reality of hospitals
Hospitals rarely have the luxury of empty wards or decant space. Systems must evolve within live clinical environments where care continues every day.
SSG provides an end-to-end service, from consultation and installation through to upgrades, expansion, and ongoing service and maintenance, within live clinical hospitals. Capability can be introduced in phases, supporting adoption across large organisations without destabilising essential infrastructure.
A digital Nurse Call ecosystem designed for modern hospitals
Our Digital Nurse Call Ecosystem has solutions across four areas: Safety, Experience, Efficiency, and System Management. Each can be introduced independently or combined over time as part of a connected ecosystem, expanding over time as your priorities evolve.
Select an area on the venn diagram below to see how Digital Nurse Call delivers measurable improvement.
Something new is coming…
Built on a reliable Nurse Call foundation
Every SSG Digital Nurse Call solution begins with reliable, patient safety-first system. From that foundation, digital capability can be introduced in a structured, HTM compliant, and scalable way. Each of our systems are available off the shelf and ready to deploy quickly when project timelines demand it.
View our Nurse Call products below.
Is a wired or wireless SSG Nurse Call System right for you?
The right foundation depends on your environment.
Nurse Call systems come in two main types: wired systems and wireless systems. Both have their advantages, and the right choice depends on your specific circumstances.
As SSG offer both, take this short survey to help you identify whether a wired or wireless SSG Nurse Call system is the best fit for your needs, both compliant with regulations and requirements.
Ultima
(Full-IP HTM-0803)
Ultima is our wired, fully end-to-end IP Nurse Call solution, built to HTM-0803 standards and designed to deliver flexible, scalable, and future-proof communication.
Built on industry-standard LAN infrastructure, it enables seamless integration, site-wide connectivity and real-time patient-to-staff communication, while supporting phased upgrades and expansion without disruption.
Each device is independently connected, meaning individual units can be added, replaced, or serviced without disrupting the rest of the ward.
The features that make Ultima the right choice for your modern healthcare environment
Versatile
Each bedhead unit integrates directly with the industry standard LAN, allowing the system to flex and scale with the changing needs of the hospital.
Open Architecture
Fully interoperable and can be integrated with any IP-capable device or platform.
Voice enabled
High quality, multi-channel speech communication is delivered through industry standard, SIP controlled, Voice over Internet Protocol (VoIP) to effectively connect patients and staff.
Robust
Engineered for quality and cyber safe.
Aspire Smart Sync
Aspire Smart Sync is our fully wireless HTM-0803 Nurse Call system, designed for environments where a wired installation is not possible, not appropriate, or where a temporary solution is required.
The features that make Aspire Smart Sync the right choice for your modern healthcare environment
Versatile
Fully wireless and HTM compliant with battery-powered overdoor and follow lights, offering regulatory requirements of a wired system in a wireless form.
Simple
Simple to install, scale and adapt.
Efficient
Designed to preserve battery life to minimise battery replacements.
Continual checks
Continual system health checks to rapidly identify issues.
Configuration
System configuration backed up for easy transference to new units, minimising disruption.
Interoperable
Interoperable with both SSG and third-party devices.
Our Nurse Call system for international healthcare facilities
Acelo
ACELO is our plug and play IP Nurse Call system, designed for international healthcare facilities with full-IP UL1069 compliance.
It connects directly to the hospital LAN at the bedhead, requires no additional wiring, and can be expanded on a live system without bed downtime. Simple to install, simple to maintain, and user serviceable without specialist tools or third parties.
ACELO is available exclusively through our network of international partners.
The features that make Acelo the right choice for your modern healthcare environment
Low infrastructure & lifetime costs
ACELO panel connected directly to bed head, with no additional wiring required.
Direct 3rd party integration
Direct integration with third party systems enables unlimited custom solutions, automates complex workflows, and reduces alarm fatigue.
Remote maintenance & software updates
System issues are addressed rapidly through remote diagnostics and software updates, without the need for costly on-site installation.
Plug and play
Any IP point can be used to connect Acelo to the hospital LAN, the system can be expanded on a live system without bed downtime, and minimal training is required for standard setup.*
Panel and handset overlays
Overlays for medication, catering, porters, and housekeeping make the system quickly adaptable across different hospital departments.
Voice activation
Patients can manage their own environment through VoIP voice activation, supporting greater independence and communication at the bedside.
Promotes Self-Reliance
The system is user serviceable without specialist tools, software, or third parties, with hot-swappable panels for easy access.
Real-time data logging
Continuous metric and event logging optimises patient care and gives teams the visibility they need to make informed decisions.
*Advanced setup requires ACELO Site Configuration Tool and integrations to other systems will require trained personnel.
How we deliver your digital Nurse Call system
01
Choose your Nurse Call foundation
Start with the right core system for your environment by choosing between our wired and wireless Nurse Call systems.
02
Align on digital objectives and configure your ecosystem
Through consultation and system design, we define the outcomes you need across Safety, Experience, Efficiency, and System Management.
03
Deploy and embed across your organisation
Introduce the system in phases, supporting adoption across teams and without destabilising essential infrastructure.
Our work in action
SSG completes integrated safety and communication fit-out for Stepping Hill’s new Emergency and Urgent Care Campus
SSG completes integrated safety and communication fit-out for Stepping Hill’s new Emergency and Urgent Care Campus
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SSG enhances patient safety and operational efficiency at Poole Hospital’s Community Diagnostic Centres Endoscopy Unit
SSG enhances patient safety and operational efficiency at Poole Hospital’s Community Diagnostic Centres Endoscopy Unit
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SSG modernises patient communication with dual-site Nurse Call upgrade
SSG modernises patient communication with dual-site Nurse Call upgrade
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SSG delivers full IP Nurse Call upgrade at Royal Hospital Oman
SSG delivers full IP Nurse Call upgrade at Royal Hospital Oman
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SSG scales digital infrastructure for Oriel, the new world-class centre for Moorfields Eye Hospital
SSG scales digital infrastructure for Oriel, the new world-class centre for Moorfields Eye Hospital
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SSG’s cutting-edge critical alarm systems chosen for The Midland Metropolitan University Hospital
SSG’s cutting-edge critical alarm systems chosen for The Midland Metropolitan University Hospital
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