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Static Systems - Nurse Call Systems

Belief in our products

Confidence in what we do

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Warranties

Everything we do is done with product quality and longevity of service in mind. Our extended warranties are testament to the confidence we have in our equipment, our systems and our teams.

We’ve introduced a range of warranties to ensure our customers receive a high level of after-sales support and service. 

For further information please visit the FAQ links and table below.
Warranties
Warranties


Guide to Standard SSG Warranties


New & Modified Systems: 'Current' Products






SSG Service / Product




What is Covered


Supply

Installation

Commissioning

Warranty Period

Equipment

Site Attendance




2 Years






2 Years






12 Months



Modifications: 'Legacy' Products






SSG Product / Service




What is Covered


Supply

Installation

Commissioning

Warranty Period

Equipment

Site Attendance




12 Months






12 Months






12 Months



SSG In-house Repairs






SSG Service / Product




What is Covered


Supply

Installation

Commissioning

Warranty Period

Equipment

Site Attendance




6 Months



Supply Only Parts






SSG Service / Product




What is Covered


Equipment

Installation

Commissioning

Warranty Period

Equipment

Site Attendance




12 Months



Nurse Call Hand Units (Mk6)






SSG Service / Product




What is Covered


Supply

Installation

Commissioning

Warranty Period

Equipment

Site Attendance




5 Years



Warranty Start Dates

New Projects: commissioning date

Small Works Projects: set to work date

Supply Only: date of invoice / repair label


Note: Negotiated, project specific warranties entered into under contract take preference over standard warranty information provided on the website.

Testimonials

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"Having worked with Static Systems for many years, we were confident that they would deliver a reliable and effective solution for this large-scale upgrade... The installation of the new system was seamless, with only very minimal disruption to ward operations. Feedback from the ward staff on the new systems has been very good, with staff finding them to be easy to operate and keep clean."

James Chadwick, Head of Facilities & Capital Developments - Burton Campuses. University Hospitals of Derby and Burton NHS Foundation Trust.