Supporting clients
HTM 08-03: Bedhead Services (Section 4) recommends that nurse call and associated systems are regularly tested and maintained by competent persons in line with the manufacturer's recommendations. And, that a schedule for maintenance visits is detailed within the hospital's operational plan. We can take care of this for our clients.
Our healthcare service and maintenance support agreements ensure you comply with relevant standards - giving you and your organisation peace of mind.
In taking out a service support agreement with ourselves you’ll have a mechanism in place to perform regular system health checks. And, if the unexpected happens we will be there providing the best support for your system. Getting it running again in the shortest time.
At a glance:-
A service and maintenance support agreement will provide:-
- Compliance with relevant standards and mandatory requirements
- Expected reduction in whole-life costs
- Preferential pricing for labour and materials
- Ease of budgeting and cost control
- Engineers with specialist knowledge
- Extended system life
- Optimisation of system performance
Our advice
For life safety systems such as nurse call and attack alarm we recommend 'Silver Care' providing two scheduled maintenance visits per anum. Or, 'Gold Care' for clients looking for cost-certainty.
For clients who require a reduced level of testing we offer 'Bronze Care' comprising one visit per anum to supplement a client's own testing.
Our care agreements are outlined below. For further information - including support for legacy systems and systems not of our manufacture, telephone: 01902 891 054 or e-mail:
systemsupport@staticsystems.co.uk
