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Email: reception@staticsystems.co.uk
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Static Systems - Nurse Call Systems

Fire Detection and Alarm Systems

Service Support

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Supporting clients


Whether we are maintaining systems within commercial premises, healthcare or custodial environments, compliance with the relevant standards is at the heart of what we do.

Our service and maintenance support agreements help clients to meet the statutory and mandatory responsibilities associated with the protection of life and property in accordance with BS 5839-1.

Beyond the fulfilment of these responsibilities, planned preventative maintenance assists in optimisation of system performance. In turn this can reduce system running costs and reduce failures leading to fewer emergency call-outs and associated disruptions, as well as prolonging the life of equipment installed.

And, if the unexpected happens we will be there providing the best support for your system. Getting it running again in the shortest time.

Specialist Support

Our highly trained network of specialist engineers are equipped with the latest computerised test equipment.

They carry a full complement of equipment spares with back-up from our centrally located head office stores.

At a glance:-

 A service and maintenance support agreement will provide:-

  • Compliance with relevant standards and mandatory requirements
  • Reduction in whole-life costs
  • Preferential pricing for labour and materials
  • Ease of budgeting and cost control
  • Engineers with specialist knowledge
  • Extended system life
  • Optimisation of system performance


Our Advice

We want to offer the best solution for our clients. Both from a compliance and commercial perspective. To achieve both of these goals we recommend our 'Silver Care' package.

Our care agreements are outlined below. For further information - including support for legacy systems and systems not of our manufacture, telephone: 01902 891 054 or e-mail: systemsupport@staticsystems.co.uk

Fire Alarm Service Support Options


Evo Range: Evo2 & Evo600

Bronze Care

Silver Care (Recommended)

Gold Care

Scheduled service visits

Twice per annum

Twice per annum

Twice per annum

Device testing over 12 month period

1 device per circuit

All detection devices

All detection devices

Out-of-hours call-out facility




Priority site attendance




Equipment spares included


(15% discount on list price)

(see note 1)

Call-out costs included

(preferential rates apply)

(preferential rates apply)


24 hour response time




Cause & effect / outstation testing

Optional

Optional

Optional

Sounder & beacon testing

Optional

Optional

Optional

Technical support with remote interrogation

Optional

Optional

Optional

Fusion-Centra system management software

Optional

Optional

Optional

1. Excludes replacement of detection devices that are contaminated or have reached end-of-life (10 years), computers, monitors and batteries.



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Testimonials

"Having worked with Static Systems for many years, we were confident that they would deliver a reliable and effective solution for this large-scale upgrade... The installation of the new system was seamless, with only very minimal disruption to ward operations. Feedback from the ward staff on the new systems has been very good, with staff finding them to be easy to operate and keep clean."

James Chadwick, Head of Facilities & Capital Developments - Burton Campuses. University Hospitals of Derby and Burton NHS Foundation Trust.