Supporting clients
Planned preventative service and maintenance assists in optimisation of system performance. In turn this can reduce system running costs and reduce failures, leading to fewer emergency call-outs and associated disruptions, as well as prolonging the life of equipment installed.
And, if the unexpected happens we will be there providing the best support for your system. Getting it running again in the shortest time.
As a long standing provider of custodial alarm systems we understand how security issues often dictate requirements. With these factors in mind we’ve developed our after-sales service support to accommodate site specific needs.
At a glance:-
A service and maintenance support agreement will provide:-
- Compliance with relevant standards and mandatory requirements
- Reduction in whole-life costs
- Preferential pricing for labour and materials
- Ease of budgeting and cost control
- Engineers with specialist knowledge
- Extended system life
- Optimisation of system performance
Our Advice
We recommend 'Silver Care' providing two scheduled maintenance visits per annum with all devices checked over a 12 month period. Or, 'Gold Care' for clients looking for cost-certainty .
For installations where access to all areas may be difficult, we offer 'Bronze Care' with only one device per circuit being tested over a 12 month period. This option would however require additional testing to be undertaken by the on-site maintenance team.
Our care agreements are outlined below. For further information - including support for legacy systems and systems not of our manufacture, telephone: 01902 891 054 or e-mail:
systemsupport@staticsystems.co.uk
