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Contact Head Office: +44 (0) 1902 895 551
Email: reception@staticsystems.co.uk
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Static Systems - Nurse Call Systems

An extra pair of caring hands

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Return to Base Repairs


We aim to provide an efficient repair service. It usually starts with our customers ringing us to discuss their needs.

We’re here to advise on cost. Repair feasibility. And of course, how to best help in an emergency.

We’ll issue a RMA (Return Material Authorisation) whilst you’re on the phone that will need to accompany the returned item. And we’ll start the repair process the minute your call ends. 

When we receive your item it will be accessed by one of our qualified engineers.

  • If the cost advised needs to change, we’ll call you.
  • If repair isn’t the most economical option, we’ll call you. 
  • Your item will be posted back within 5 working days - and if this isn't possible for any reason, we'll call you.


Additional savings

Clients who take out a 'silver care' service support agreement benefit from preferential rates for equipment spares.

Contact us

Our Spares & Repairs team can be contacted direct on:

Tel: +44 (0) 1902 891 633
Email: spares@staticsystems.co.uk

Declaration of decontamination

The health of our engineers is important to us. We ask that any items returned are accompanied by a Certificate of Decontamination.

We accept either the hospital’s declaration of decontamination document, or our own Certificate of Decontamination.

Items returned without an accompanying Certificate of Decontamination will not be processed.


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Testimonials

"Having worked with Static Systems for many years, we were confident that they would deliver a reliable and effective solution for this large-scale upgrade... The installation of the new system was seamless, with only very minimal disruption to ward operations. Feedback from the ward staff on the new systems has been very good, with staff finding them to be easy to operate and keep clean."

James Chadwick, Head of Facilities & Capital Developments - Burton Campuses. University Hospitals of Derby and Burton NHS Foundation Trust.