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Service Support

Fire Alarm

Whether we are maintaining systems within commercial premises, healthcare or custodial environments, compliance with the relevant standards is at the heart of what we do.

Our service and maintenance support agreements help clients to meet the statutory and mandatory responsibilities associated with the protection of life and property in accordance with BS 5839-1.

Beyond the fulfilment of these responsibilities, planned preventative maintenance assists in optimisation of system performance. In turn this can reduce system running costs and reduce failures leading to fewer emergency call-outs and associated disruptions, as well as prolonging the life of equipment installed.

And, if the unexpected happens we can be there. Offering the best support for your system. Getting it running again in the shortest time.


Specialist Support

Our highly trained network of specialist engineers are equipped with the latest computerised test equipment.

They carry a full complement of equipment spares with back-up from our centrally located head office store.

Our Advice

We want to offer the best solution for our clients. Both from a compliance and commercial perspective. 

To achieve both of these goals we recommend our 'Silver Care' package.

Our care agreements are outlined below. For further information - including support for legacy systems and systems not of our manufacture, telephone: 01902 891 054 or e-mail:

At a glance:

A service and maintenance support agreement will provide:
  • Compliance with relevant standards and mandatory requirements
  • Reduction in whole-life costs
  • Preferential pricing for labour and materials
  • Ease of budgeting and cost control
  • Engineers with specialist knowledge
  • Extended system life
  • Optimisation of system performance

Fire Alarm Service Support Options

Evo Range: Evo2 & Evo600

Bronze Care

Silver Care (Recommended)

Gold Care

Scheduled service visits

Twice per annum

Twice per annum

Twice per annum

Device testing over 12 month period

1 device per circuit

All detection devices

All detection devices

Out-of-hours call-out facility

Priority site attendance

Equipment spares included

(15% discount on list price)

(see note 1)

Call-out costs included

(preferential rates apply)

(preferential rates apply)

24 hour response time

Cause & effect / outstation testing




Sounder & beacon testing




Technical support with remote interrogation




Fusion-Centra system management software




1. Excludes replacement of detection devices that are contaminated or have reached end-of-life (10 years), computers, monitors and batteries.

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Static Systems PLC, Registered Office: Heath Mill Road, Wombourne, Staffordshire, WV5 8AN, England.

Registration No. 1331299 England. VAT No. GB 101 8596 81.

Tel: +44 (0) 1902 895 551 E-mail:

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