We recognise that every now and then breakdowns occur.
Please call our service support team on: 01902 891 088 during normal office hours.
We’ll take all the information we need. Assign an engineer, and give you an estimated response time.
What we'll need from you is the site location and department, along with information on the fault, an on-site contact name and number.
Out-of-hours response is available for customers with service and maintenance contracts.
This enhancement for contract customers provides cover over weekends, bank holidays and throughout the night.
Our team of support engineers will provide complimentary telephone support, liaising with your on-site team to get the system up and running, arrange out-of-hours attendance or log the call for follow up the next day in line with your contract.