Declaration of decontamination
The health of our engineers is important to us. We ask that any items returned are accompanied by a Certificate of Decontamination.
We accept either the hospital’s declaration of decontamination document, or our own Certificate of Decontamination.
Items returned without an accompanying Certificate of Decontamination will not be processed.
Hand Unit Returns during the COVID-19 Secure Period
Hand Units within warranty
that require replacement should be returned with a note of explanation to:
Quality Assurance Department
Static Systems Group
Heath Mill Road
Hand Units outside of warranty
should NOT be returned. Instead we ask that a photograph of the front, back and connector are e-mailed to: email@example.com