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Hand Unit Exchange: Returns Policy


Our current range of RNIB endorsed, splash-proof patient hand units come with an extended 5 years 'return-to-base' warranty covering damage due to faulty components that have failed in normal usage.

Hand Units outside of warranty qualify for preferential pricing under our customer exchange scheme.  Please contact our Spares Department to check price and availability.

Tel: 01902 891 633
E-mail: spares@staticsystems.co.uk

The majority of legacy patient hand units have been replaced with Mk 6 equivalents.  Please refer to the table below for further information. 

Hand Unit Exchange: FAQs



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Hand Unit Exchange: FAQs



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Identifying Hand Unit Part Codes


Aspire SmartSync

Part Code

Description

Plug Type

Original Part Code(s)


75920

Mini Patient Hand Unit

RJ12

-


100152

Mini Patient Hand Unit - Lighting Control

RJ12

-

Ultima

Part Code

Description

Plug Type

Original Part Code(s)


75881B

Staff Hand Unit - VoIP Speech

RJ12

-


74851

Patient Hand Unit - VoIP Speech

RJ12

-



Note: Codemlon hand units are compatible with Ultima systems.



Codemlon

Part Code

Description

Plug Type

Original Part Code(s)


75824B

Staff Hand Unit

RJ12

75773B


75801B

Mini Patient Hand Unit

RJ12

-


75802B

Patient Hand Unit - Speech

RJ12

75019B / 7596B / 75754B


75803B

Patient Hand Unit

RJ12

75714 / 75709B / 75727B / 75794B / 75784B / 75727B


75819

Patient Hand Unit - Speech

RJ12



75820B

Patient Hand Unit

RJ12

-


75821B

Mini Patient Hand Unit

RJ12

-


75822B

Patient Hand Unit

RJ12

-


75823B

Patient Hand Unit - Speech

RJ12

75715B


75831B

Patient Hand Unit

RJ12

-


75832B

Patient Hand Unit - Speech

RJ12

-


75834B

Patient Hand Unit

RJ12

-


75835B

Patient Hand Unit - Speech

RJ12

-


75875B

Mini Patient Hand Unit

RJ12

75737B


75876B

Mini Patient Hand Unit

RJ12

-


75883B

Patient Hand Unit - Speech

RJ12

-


75886B

Patient Hand Unit

RJ12

75021B

Multiplex & Codem2 (Legacy)

Part Code

Description

Plug Type

Original Part Code(s)


75088B

Patient Hand Unit

MPX Jack

-


75401B

Mini Patient Hand Unit

19 Pin, normally closed

75008B


75402B

Mini Patient Hand Unit

2 Pole Jack

75045 / 75096B / 75019B


75403B

Mini Patient Hand Unit

6 Pin Bulgin

75020B


75404B

Mini Patient Hand Unit

Angled Jack, normally closed

74070 / 75026B


75405B

Mini Patient Hand Unit

Angled Jack, normally open



75407B

Mini Patient Hand Unit

6 Pin Bulgin, normally closed



75408

Mini Patient Hand Unit

2 Pole Jack

75095B


75410B

Mini Patient Hand Unit

MPX Jack

75075 / 75097B


75411B

Mini Patient Hand Unit

MPX Jack

75098B


75413B

Mini Patient Hand Unit

19 Pin, normally closed

75638B


75803

Patient Hand Unit

RJ12



75884B

Patient Hand Unit

MPX Jack

75024B


75885B

Patient Hand Unit

MPX Jack

75022B / 75074 / 75062

Conventional (Legacy)

Part Code

Description

Plug Type

Original Part Code(s)


75406B

Mini Hand Unit

19 Pin, normally closed

75055 / 75060B


75412B

Mini Patient Hand Unit

19 Pin, normally open

75055 / 75332B

Hand Unit Spares

Part Code

Description




42942

Cable with Linen Clip & Plug




37140B

Mk 6 Hand Unit Mounting Bracket*


* Fixing Instructions


50403

Mk 5 Hand Unit Mounting Bracket


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